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Privacy Policy

Privacy Policy

How Rising Tide Counseling handles information collected through this website.

Information we collect

When you submit a form on this website, we collect the information you choose to provide, such as your name, email address, phone number, and any message you write. We use this information solely to respond to your inquiry and, if you become a client, to coordinate your care.

How we use your information

We do not sell, rent, or trade your information. We do not use it for advertising. Information submitted through this site is sent to our practice inbox and is accessible only to Rising Tide Counseling staff.

Website forms and protected health information

Forms on this website are not a secure channel for protected health information. Please do not share sensitive health details through the contact form. Clinical communication takes place through our secure client portal or by phone once you are an established client.

Scheduling and the client portal

Appointment scheduling and the client portal are provided by SimplePractice, a HIPAA-compliant electronic health record platform. Information you enter into the scheduling widget or portal is governed by SimplePractice's privacy and security practices in addition to ours.

Analytics

This website uses standard web analytics to understand general traffic patterns, such as which pages are visited and how visitors arrive. This data is aggregated and is not used to identify individual visitors.

Your choices

You can ask us at any time what information we hold about you, request that we correct it, or request that we delete it, subject to any records we are legally required to retain. Contact us at hello@risingtidecounseling.org.

Emergencies

This website and its forms are not monitored for emergencies. If you are in crisis, call or text 988 or go to your nearest emergency room.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page.